• Serve as the primary point of accountability and escalation for client engagements, owning the overall success of the relationship.
• Build and maintain strong, trusted relationships with client stakeholders, delivery teams, and senior executives.
• Act as a trusted advisor to the client, providing guidance throughout the project lifecycle—not just execution updates.
• Demonstrate a deep understanding of the client’s business context, objectives, and “why” behind the project.
• Drive business development by identifying upsell and cross-sell opportunities within existing accounts.

• Plan, initiate, and manage complex Microsoft-centric projects from initiation through closure.
• Develop and maintain detailed project plans covering scope, milestones, resources, budget, and dependencies.
• Lead and coordinate cross-functional delivery teams to meet contractual commitments around scope, schedule, and budget.
• Serve as the liaison between business and technical teams, ensuring clarity of requirements and alignment on delivery.
• Maintain a complete and current understanding of project scope and proactively manage change.

• Identify, assess, and proactively mitigate risks and issues throughout the lifecycle of the engagement.
• Monitor progress against plans, standards, and cost targets; adjust approach as needed to drive successful outcomes.
• Ensure deliverables meet quality expectations through review, validation, and continuous improvement.
• Understand project funding milestones and contractual requirements; track progress and support billing and proof-of-execution activities.
• Partner with resourcing and delivery teams to validate capacity, monitor actuals, and ensure alignment with contract assumptions.

• Apply sound project management methodology and judgment to lead teams, resolve conflicts, and remove blockers.
• Mentor delivery team members and, where appropriate, client stakeholders.
• Evaluate project outcomes against defined objectives and KPIs.
• Conduct post-project reviews to capture lessons learned and identify process improvement opportunities.
• Contribute as a thought leader within the EMO, bringing a growth mindset and continuous improvement focus.

• 8+ years of experience in strategic consulting and project management within an enterprise client-facing role.
• Proven track record managing complex projects involving multiple stakeholders, cross-functional teams, and executive audiences.
• Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall).
• Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions.
• Experience managing project financials, including budgets, forecasting, and milestone-based funding.

• Demonstrated strength in client engagement management, including expectation setting, executive communication, risk mitigation, and issue resolution.
• Excellent verbal and written communication skills with audiences at all organizational levels.
• Ability to translate complex technical and business concepts into clear, actionable plans and insights.
• Confident decision-maker with strong analytical and problem-solving skills.
• Highly organized, detail-oriented, and capable of managing multiple concurrent engagements.
• Collaborative leadership style with strong interpersonal and conflict-resolution skills.

• Proficiency with Microsoft Office tools and Microsoft Project.
• Bachelor’s degree preferred.
• PMP, PRINCE2, Agile certification, or equivalent project management education preferred.
• Prior experience delivering Microsoft Cloud projects or working with Microsoft funding programs is a plus.

Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do.